(847) 647-9900 info@lapelusa.com 6622 North Milwaukee Avenue Niles, Illinois 60714

Customer Satisfaction Survey

Thank you for taking the time to complete this quick survey. At LaPelusa we are committed to providing the best possible customer service and your feedback is an invaluable resource to helping us improve.

Please use the scale below to answer the questions.

survey-scale

  • Brian LaPelusa was knowledgeable and helpful regarding my project.
  • LaPelusa Home Improvement, Inc. is organized and professional.
  • LaPelusa Home Improvement, Inc. adhered to our agreed upon schedule.
  • I am satisfied with the quality of materials and workmanship.
  • The LaPelusa Home Improvement, Inc. staff communicates with me effectively.
  • The LaPelusa Home Improvement, Inc. staff addresses and resolves problems effectively.
  • The job site is kept clean and safe.
  • I feel I am receiving a fair value for my money.
  • My work was done right the first time.
  • I am likely to recommend LaPelusa Home Improvement, Inc. to a friend.
  • In what area(s) do you think LaPelusa Home Improvement, Inc. fell short of your expectations?
  • In what area(s) were you most satisfied with your experience with LaPelusa Home Improvement, Inc. and why?
  • Do you know anyone who would be interested in receiving information about the services and products offered by LaPelusa Home Improvement, Inc.?
  • Is there anyone at LaPelusa Home Improvement, Inc. you would like to recognize for their exceptional service?
  • Please feel free to leave us any additional feedback.
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